Human Resource

Along with sustainable growth, HKL has put greater efforts into ensuring the workforce matches the expanding size of business operations. Besides recruiting new staff, various policies have been issued to keep the turnover rate low, in line with company expectations. As result, the HKL turnover rate is lower than the industry norm, at only 6.46%. The principles and procedures related to human resources for better compensation are prioritized to all employees. In 2015, a large number of staff were needed, and 522 new staff were recruited to vacant positions, making HKL a large company, with 2,243 people across the country. By December 2015, the HR department achieved the desired performance, maintaining the turnover rate at a low 6.46% of the total number of HKL staff.


Staff capacity development has also been prioritized for the institution. Numerous internal training courses have been held, including foundation courses for new employees, refreshment training related to policies, procedures, guidelines, and some basic working skills for our existing staff. Staff and management were also sent to participate in external training courses run by experts within and outside the country. For external training courses, staff and management have been equipped with a range of skills such as communication, leadership, and risk management, etc. Last but not least, HKL has also been involved in human resources development through offering a voluntary job and internship program to 99 university students.

Annual Report 2016
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ATM Network
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Achievement YTD 30 June, 2017
Welcome to Achievement
Number of Office 163
Headquarter 1
Branches Office 57
Sub-Branches Office 106
Total Number of Staff 2,631
Male 1,833
Female 798
Loan Outstanding 491 M USD
Number of Active Borrower 117,878
Deposit 371 M USD
Active Customer 220,499
Business Partnership (%)
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